Shipping Protection

Every watch I create is crafted with precision and attention to detail. I use the finest materials and personally oversee every step of the process in my workshop. My goal is to create a timepiece that is not only beautiful but also built to last for years to come.

Our 30 day money back guarantee covers any defects in the craftsmanship or materials of your watch. If there's an issue with how it's made, we’ll repair or replace it. It doesn’t cover damage from accidents, misuse, or everyday wear.

Every watch comes with a 30 day money back guarantee. If you’re not completely satisfied, return it for a full refund— no questions asked.

Our physical store has now closed, but the webshop will remain open as long as stock lasts. The 30 day money back guarantee remains valid at all times, regardless of whether the store is open or not.

Our watch straps are one size only and cannot be changed, but they are adjustable to fit a range of wrist sizes comfortably.

Our watches are designed for fashion and luxury, perfect for everyday wear and special occasions, but not suitable for underwater activities.

We currently  do not offer extra watch links. For adjustments or additional links, we recommend contacting a professional jeweler or watch technician.

Currently, we do not offer repair services. For any repair needs, we recommend consulting a watch technician who can provide professional assistance and ensure your timepiece is properly cared for.

To keep your watch looking and functioning its best:

1. Wipe it gently with a soft, damp cloth. Avoid harsh chemicals or soaking it.

2. Store your watch in a cool, dry place, preferably in its original box.

3. Ensure the battery is replaced as needed, and for mechanical watches, wind them regularly.

Yes, we’re happy to offer free shipping on all orders. It’s our way of thanking you for choosing Henry’s Watches and supporting our brand.